OJ Buigas (2/14/2017)
My wife Janet and I would like to thank you for the support, commitment and consideration the Hirshberg's and the entire Galati team provided us during the build of the 48 Viking "Caroline Julia". I acknowledge I am not an easy client and very high standards and expectations. For many years we have been a devoted customer of the Galati Family and team having purchased many yachts. We are now even more pleased becoming part of the Viking Family of owners. The Viking quality and service sets a new bar for others to aspire in achieving. Upon our arrival at the Viking Florida facility, Mr. Moon was awaiting for us and promptly assisted Capt. Carl McCann in preparing the boat for a continued journey to Naples Florida our home port.
Anthony Scola from Viking impressed us from the moment we met in New Gretna to delivery with his professionalism, focus on details, and incredible communications skills. He has redefined for us what a real "new yacht build experience" should really be like. He made the process a most enjoyable experience. For the first time in 35 years of boating and purchasing many yachts we actually felt like we were part of a great company that appreciated our business. A special thank you to him and the entire Viking team that delivered a perfect boat on time.
Bob Papele, was an excellent choice of Captain to accompany us from Atlantic City to West Palm Beach, Florida. He was courteous, patient and bar none the most experienced captain I have met. I am not worthy of my title to call myself a Captain after meeting him. Having him on board allowed my Captain Carl McCann and I to learn all the systems on board on our new Viking while Bob easily cruised the waterways from memory after doing the trip to Florida over an impressive 400+ times and over 700,000 nautical miles, WOW! I could not recommend Captain Papele enough to any future clients you may have that are traveling with a new Viking to Florida. His manners were very polished and we greatly enjoyed his company.
Finally I must acknowledge my great Captain Carl, who on our behalf worked very closely with Anthony and the entire Viking Team to communicate our desires and expectations. As an expert diplomated marine surveyor in his own right he has always understood my very high standards of excellence and that you get what you pay for. In the case of Viking, Captain Carl has informed me that for the first time my standards and expectations have been met. Carl thank you for assisting us in the build process with Viking and Galati, and communicating our desires.
Carmine, through the years I have seen you build a great team and therefore a great company and business. I am honored to be part of your family and grateful for the consideration you and Pat Healy have extended to my wife and I. For years you and the Hirshberg's have told me that the quality I seek is a Viking and I belong in a Viking. You and the Hirshberg's have been right. My wife and I both commented over our travel to Florida that we had never owned a boat we did not have to rebuild on our own. We are now home with Viking and look forward to owning many more.