I’d like to take this opportunity to share my appreciation for the excellent service and professionalism I continue to receive from my boat dealer, Randy Royall. As a life-long sport fisherman, I have bought and sold numerous boats using dozens of dealers across the country. To date, I have purchased three boats and sold two boats having Randy as my representative. He continues to surpass all my expectations, and I feel confident that he will continue to be my boat dealer for future transactions.
Randy’s attention to detail, in-depth knowledge of make, models, and accessories, honesty, transparency, and relentless work ethic continue to instill confidence in my transactions. Unlike other dealers, Randy’s customer service doesn’t diminish once the ink dries on the contract. He continues to follow-up to ensure that I am satisfied with my purchase and that my boats are performing consistent with the manufacturer’s advertised specs. In fact, Randy’s dedication to continued customer service has laid a genuine foundation for a lasting friendship.
Above all, I want to express that Randy’s character is unmatched in the industry. He is honest, hard-working, always answers my calls, and handles my contracts with the upmost professionalism.
If you have the opportunity to work with him, you will not regret it. He will change your perception of buying and selling boats to a positive experience going forward.