I wanted to let you know how much I appreciated the support of the entire Galati team during the delivery of my Cruisers Yacht Cantius 60 Fly.
The orientation and delivery in St. Pete was very well done. Kyle (captain at St. Pete) and Dianne Stigall from your office were very helpful and the boat was in beautiful condition.
As you have no doubt heard, we had a couple of issues on the trip down from St. Pete, but Kyle and others were able to get things organized to get support personnel on site on Thursday to fix the issues. The result was a flawless trip to Key West (and several admiring comments from others in our group) on Friday.
When I was contemplating purchasing the boat from your firm, you said that service after the sale was a priority for your company. My experience this past week confirms that without exception!
I would like to let you know that Dianne, Kyle, Janis were instrumental in getting others involved, and did a great job with follow up.