We have invested heavily in the ability to support our customers in all aspects of yacht ownership. This includes having locations to service their yachts and the ability to provide full customer support after the sale.
The commitment to our customer has contributed to being recognized annually by our manufacturing partners as the "top performer" in support of their brands. Galati Yacht Sales is the largest "Five Star" Re-Certified dealer in the marine industry today. The certification achievement reflects on Galati Yacht Sales commitment to both our customers and our employees.
A vast majority of TEAM GALATI is dedicated to customer support. All of our customer support technicians are factory trained and certified in their field of expertise. We also maintain a fleet of company customer support vehicles to assist with maintaining the highest level of support available today. Our customer service employees take great pride in their ability to deliver our mission statement.
We always want to leave our customers with the feeling that we went above and beyond in all aspects of their relationship with Galati Yacht Sales.
I would like to take this opportunity to express my thanks to you and Galati Yacht Sales for such outstanding personal service when I bring Paesano Point in for servicing. It is also very convenient and nice to have Brian come to Louisiana when there is a problem with the boat. Not only is your service excellent and professional, but also very personalized for each individual client. Sean and Brian always inspire confidence and trust.
Please, accept this small token of appreciation for you, Sean, and Brian as a reminder of my appreciation of your great service and friendship. It is a pleasurable experience working with your company. Thank you again.
- Pat Vince