I’ve dealt with buying and selling boats for over 50 years and have had ample opportunities to form opinions about those with whom I work. My first several contacts with Gregg Somerville were by e-mail and telephone concerning the possible purchase of a 46’ Bertram through your company. After finally meeting Mr. Somerville in person, he proved my original assessment to be true. He proved himself to be very professional and knowledgeable. He made it extremely easy to relax and conduct business without always having to feel “on guard.” He was at all times very personable and never left a detail unnoticed or an issue unsolved. Throughout the entire purchasing process, he followed up instantly and effectively on any issue that arose. After purchasing the boat, I feel that I made a friend that cared deeply about the outcome of the purchase, and gave full fiduciary consideration for me as the customer. He feels that the company that he represents has a sterling reputation and upholds that reputation to the greatest degree.
Many times, in business, you come in contact with sales personnel that don’t take their career very seriously. Gregg exhibits an extraordinary talent for problem solving and reassuring the individuals involved in the process. He operates his business in an exemplary manner. For these reasons, I have listed my 42’ Bertram for sale with Galati Yacht Sales assured in the fact that these are the type sales people that you employ.
It is my opinion that employees of this caliber should be recognized, and it is my hope that this letter will serve that purpose.
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